LegalOutlearn Terms of Service

You represent and warrant that (i) you have the legal right and authority to use any payment method provided in connection with the Service, (ii) all payment information you provide is accurate, complete, and current, and (iii) you are responsible for any charges incurred through your account, including by authorized users.

You agree to promptly update your payment information as necessary to ensure continued accuracy and completeness.

Payment Processing Authorization.

You authorize Outlearn, and its third-party payment processors, to charge the applicable fees to your designated payment method and to process such payments on your behalf.

Outlearn may share your payment-related information with third-party service providers solely for the purpose of processing payments, preventing fraud, and complying with applicable legal obligations. Such processing is subject to the privacy and security practices of those third-party providers.

Except as expressly set forth in these Terms or required by applicable law, all fees paid are non-refundable and non-cancellable.

Subscription fees are billed in advance and are not refundable in whole or in part for any unused portion of the subscription term, including where access to the Service is terminated or suspended due to your breach of these Terms.

If expressly stated in writing at the time of purchase, you may be eligible for a limited refund for an initial subscription within a specified period. Unless otherwise agreed in writing, no refunds shall apply after such period.

Any service credits or discounts issued by Outlearn are applied at Outlearn’s discretion and have no cash value, are non-transferable, and may not be redeemed for cash or refunded.

You retain ownership of content submitted to the Service (“User Content”). By submitting User Content, you grant Outlearn a worldwide, non-exclusive license to host, process, and use such content solely to provide and improve the Service.

You represent and warrant that you have all rights necessary to submit User Content and to grant the rights described in these Terms.

Outlearn does not guarantee that User Content will not be lost, corrupted, or unavailable, and you are responsible for maintaining backups of your data.

Outlearn uses automated AI systems to generate chatbot responses based on user inputs and configured knowledge sources.

You acknowledge that:

• AI-generated responses may be inaccurate or incomplete
• The Service does not provide legal, medical, or financial advice
• AI outputs are probabilistic and may be inaccurate, incomplete, or misleading. You are solely responsible for reviewing and validating all outputs before relying on them.

The Service may depend on third-party services and infrastructure. Outlearn is not responsible for failures or disruptions caused by third-party providers.

Outlearn may monitor use of the Service and collect, create, and use aggregated, anonymized, and deidentified data (“Deidentified Data”) derived from User Content or usage of the Service.

Such Deidentified Data will not identify you or any individual and may be used by Outlearn to operate, improve, and enhance the Service, including for analytics, performance optimization, and development of machine learning and artificial intelligence models, in compliance with applicable law.

As between you and Outlearn, all right, title, and interest in Deidentified Data shall belong solely to Outlearn.

To the extent Outlearn processes personal data on your behalf, such processing will be conducted in accordance with applicable data protection laws.

Where required, a Data Processing Addendum (“DPA”) may apply and is incorporated by reference.

Outlearn may engage subprocessors to provide the Service, and remains responsible for their compliance.

These Terms, together with any policies or documents expressly incorporated by reference (including the Privacy Policy and any applicable Data Processing Addendum), constitute the entire agreement between you and Outlearn regarding the Service and supersede all prior and contemporaneous agreements, proposals, negotiations, representations, and understandings, whether written or oral, relating to the subject matter hereof.

Except as expressly set forth herein, no terms or conditions contained in any purchase order, vendor portal, or other business form submitted by you shall modify or supplement these Terms, and all such terms are hereby rejected.

Outlearn may suspend or terminate access to the Service for violation of these Terms or for any reason upon notice. Upon termination, your right to use the Service ceases.

Outlearn may suspend or limit access to the Service immediately if:

• (i) your use poses a security risk,
• (ii) you violate these Terms,
• (iii) required by law, or
• (iv) necessary to prevent harm to the Service or other users.

Outlearn will use commercially reasonable efforts to provide notice where practicable. Outlearn shall not be liable for any damages resulting from such suspension.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL OUTLEARN BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION.

IN NO EVENT SHALL OUTLEARN’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS EXCEED THE TOTAL AMOUNTS PAID BY YOU TO OUTLEARN IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR TEN THOUSAND DOLLARS ($10,000), WHICHEVER IS LESS.

To the maximum extent permitted by law, the remedies expressly set forth in these Terms are your sole and exclusive remedies for any claims arising out of or related to the Service.

Outlearn may modify, enhance, update, or otherwise change the Service at any time in its sole discretion, including by adding, removing, or altering features or functionality. Such updates may be deployed automatically without prior notice.

Outlearn shall use commercially reasonable efforts not to materially reduce the core functionality of the Service during an active subscription term. Except as expressly set forth in these Terms, Outlearn does not guarantee the continued availability of any specific feature or functionality.

All updates, enhancements, and modifications to the Service are and shall remain the exclusive property of Outlearn.

You agree to indemnify and hold harmless Outlearn from claims arising out of your use of the Service or violation of these Terms.

You acknowledge that a breach of these Terms may cause irreparable harm to Outlearn, for which monetary damages may be insufficient, and Outlearn may seek injunctive or equitable relief.

No failure or delay by Outlearn in exercising any right, remedy, power, or privilege under these Terms shall operate or be construed as a waiver thereof. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Outlearn.

A waiver of any breach or default shall not constitute a waiver of any subsequent or other breach or default, nor shall it affect any other provision of these Terms.

Outlearn reserves the right to modify or update these Terms at any time in its sole discretion. Any changes will be effective upon posting the revised Terms on the Service or otherwise providing notice to you.

Where required by applicable law, Outlearn will use commercially reasonable efforts to provide advance notice of material changes. However, it is your responsibility to review the Terms periodically.

By continuing to access or use the Service after the updated Terms become effective, you agree to be bound by the revised Terms. If you do not agree to the updated Terms, you must stop using the Service.

Email: support@outlearn.com

Company: Outlearn